Customer Success Stories

With more than 40,000 customers, Ivanti powers the IT behind some of the biggest and best companies in the world. From patch management and IT security solutions, to IT Asset Management, IT Service Management, and IT Systems Managment to solutions for the warehouse, Ivanti changes the way businesses work. Here are few of our customers.

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Conair achieves seamless cloud migration while reducing IT costs.

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Ivanti Environment Manager allows El Camino to centralize the security and delivery of desktops while maintaining the personalization of each user.

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The Goya Foods plant in Prince George, VA, may be one of the smallest sites in the company, but it’s also the most innovative. The site serves as the test site for all Goya warehouses, a place where new technologies and processes are proven before rolling out to the company’s 13 other plants.

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J. J. Keller is a trusted source of safety and regulatory compliance products and services for DOT / transportation, OSHA / workplace safety, human resources, construction safety, and hazmat / hazardous materials.

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From its origins in Denver, Colorado in 1901 as a vendor of fruits and vegetables by horse-drawn wagon, Mile Hi Companies today distributes all food and paper-related products to 337 McDonald’s restaurants in Colorado and surrounding states.

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From firefighters to teachers to county administrators, hundreds of thousands of people rely on the Oregon Public Employee Retirement System (PERS) to manage their retirement benefits and provide health insurance for themselves and their families. Ensuring that PERS can serve its members quickly, efficiently and with the highest levels of customer service depends on the flawless operation of its core retirement application and other IT systems.

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Radial, Inc. a bpost company, is a multinational eCommerce company headquartered in King of Prussia, Pennsylvania.

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Saint-Gobain is a French multinational corporation, founded in 1665 in Paris and headquartered on the outskirts of Paris, at La Défense and in Courbevoie. Originally a mirror manufacturer, it now also produces a variety of construction, high-performance, and other materials.

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SCI moves its entire IT Service Desk operation to the cloud without interruption. 

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TaylorMade manufactures and sells golf equipment, footwear, apparel, and accessories under the TaylorMade, Adams, and Ashworth brands. Thirty years ago, the company disrupted the golf industry with a revolutionary new driver made of stainless steel. Today, TaylorMade still makes the #1 driver and is a favorite of golfers. 

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Aggreko centralized it's global system with Ivanti Service Manager to cover all service management processes with fast, easy access for users

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Ivanti scales operations and provides American University with the platform needed for the implementation of zero-trust principles and secure remote access.

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BCD Travel is a leading travel management company with an IT team that aims for market-leading performance.

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With the help of Ivanti solutions, Bilyoner boosts its business efficiency while eliminating the mobile-device management load on IT support teams, saving time and labor in accessing information and data.

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When illness or trauma strikes, a person’s life may depend on ready access to a blood transfusion. Across Canada, patients rely on Canadian Blood Services to manage a safe, secure, and cost-effective blood system. It also operates a stem cell and marrow network, cord blood bank, and national patient registries for organ donation and transplantation.

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Cape Peninsula University of Technology (CPUT) hosts 34,000 students, employs close to 2,000 staff members, spans 11 campuses, and supports more than 80 undergraduate and postgraduate courses in programs including applied sciences, business and management, education, engineering, health and wellness, and informatics and design.

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Capitec Bank’s core vision is to help clients improve their financial lives by making banking simple, transparent and easy to access from anywhere. Rickard Chambers, Team Leader for Service Management Systems, IT/Business Development at Capitec Bank, supports internal and external clients and the branch network, with a service management platform that supports 284 teams and 1 200 agents processing over 31 000 tickets every 24 hours

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City of Brampton: Service Management Improvements and a Digital Transformation in Months vs. Years

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The city of Seattle adds ITAM to its ITSM platform and improves service delivery while optimizing assets.

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Couche-Tard operates more than 2,000 convenience stores in Canada, primarily under the Couche-Tard® and Mac’s® brands. The company also operates thousands of stores under the Circle K brand in the US, Europe, and other parts of the world. Couche-Tard’s 650 stores in Quebec are served by a single distribution center located in Laval. It houses more than 3,000 SKUs of perishable and non-perishable products and provides three scheduled deliveries to each store every two weeks.

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Croda’s IT department sought to replace its existing and increasingly limited help desk tool with an all-encompassing Service Management solution with Cloud-based central access, offering ITIL best- practice methodologies.

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Established in 1974, Australia’s Deakin University has five campuses—one in Melbourne, two in Geelong, and one in Warrnambool. The fifth and fastest-growing campus is in the cloud (online). Each campus has a distinctive character, rich culture, and strong presence in its local community.

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Doddle is the first and last-mile technology platform used by leading businesses in global logistics, from Amazon to Vietnam Post and Australia Post to Yamato Logistics. Doddle’s solutions power better delivery and returns experiences for consumers, and more efficient and sustainable processes for parcel carriers and posts.

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Dorman Products is a leading supplier of “dealer exclusive,” original-equipment automotive and heavy-duty replacement parts, automotive hardware, brake parts, and fasteners to the automotive and heavy vehicle industries.

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As the largest owner-managed insurance broker and risk consultant in Germany, Funk is one of the leading brokerage houses in Europe.

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To enable better service delivery, this innovative law firm started with improving IT service desk processes – and extended that success across the organization.

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Gist is a 24/7 supply chain company that offers innovative solutions around contract logistics, global freight management, and temperature-controlled distribution. It serves a range of customers from the commercial and industrial sectors, and specializes in managing supply chains for perishable and chilled products. One of the company’s best-known clients is Starbucks, for which it manages logistics operations for dairy, ambient non-food, fresh chilled, and pastry products delivered to approximately 800 stores in the UK and Ireland.

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Globe Telecom, or Globe, is a major provider of telecommunications services in the Philippines. Operating one of the largest mobile, fixed-line, and broadband networks in the country, it has about 65.8 million mobile, 3.5 million broadband, and 859,000 landline subscribers.

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At Grand Bank, a small community bank in Hattiesburg, Mississippi, CTO Robert Hanson is focused on digital transformation. As they continue to implement Ivanti Neurons, they’re working to unify their IT infrastructure to better serve their employees and customers alike.

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Hoogheemraadschap Hollands Noorderkwartier (HHNK) is a water authority headquartered in Heerhugowaard, Netherlands. HHNK ensures clean municipal water and safe waterways for more than one million people by providing sewage purification, road and bridge maintenance, and water crisis management. HHNK also helps municipalities in low-lying areas mitigate the risks of rising sea levels and changing weather conditions. By monitoring more than 1,400 kilometers of dikes and dunes along the coastline and lakes, HHNK helps to prevent flooding in these areas.

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Ivanti Connect Secure VPN enables the IESO to enforce security and compliance on all traffic from endpoints, even when they are not on-prem.

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Kingston University is the largest provider of higher education in SW London, offering undergraduate and postgraduate programmes in the UK and overseas.

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Loyola University Chicago is a private, Jesuit, Catholic research university with more than 17,000 students and six campuses across the Chicago metropolitan area.

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With the ever-changing energy industry, Marathon Oil’s IT department needed a service management and asset management platform that could change with them through the years and provide a positive user experience.

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Memorial Health System’s Barbara Munger gives her firsthand account of migrating her organization from Cherwell to Ivanti Neurons: why it came time to switch solutions, and the flexible functionality she’s found since making the change.

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When dated technology threatened the efficiency of its Australian distribution network, Mobis looked at voice solutions in the market with the goal to move to a multi-modal voice solution, that increases the overall efficiencies and scanning accuracy.

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Learn how Neurons for MDM is helping the dedicated team at the United Kingdom’s Motor Neurone Disease Association enable individuals with MND to communicate their needs and maintain autonomy in their lives.

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The National Research and Development Corporation located in Tsukuba Science City is a public research institute that began as a national testing site established in 1893.

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NIH uses Ivanti to improve productivity with passwordless authentication to critical mobile apps.

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Region Midtjylland is Denmark’s second largest government administrative area, with a population of 1.3 million. Administrative responsibilities include hospitals and more than 31,000 healthcare staff. In Aarhus, the country’s second largest city, a regional center of clinical excellence is being developed, merging the services of three hospitals.  

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ResultsCX delivers customer experience solutions with a global workforce of 23,000 employees in 11 countries. With an organization of that scale, the first challenge that brought Paul Higdon (Senior Director of Enterprise Applications) to Ivanti was ensuring compliance across a sprawling set of data, users and devices.

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In the modern financial services landscape, a high-end bank such as REYL Intesa Sanpaolo can’t afford to lag when it comes to technology. So, when REYL needed to enhance its IT service management (ITSM) and secure remote access capabilities, it relied on Ivanti.

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SAIC is a Fortune 500 technology integrator, working closely with public-sector clients ranging from defense and intelligence to civilian government. The rigorous demands of government contracts led SAIC to Ivanti’s best-in-class security offerings, allowing the company to vastly improve its service delivery operations while ensuring strict regulatory compliance across an extensive network.

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ŠKODA has been manufacturing cars for over 100 years, and is still one of the most innovative car manufacturers today. 

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As FinServ firms bear down on digital transformation, SouthStar Bank capitalized on successful past efforts, a clear roadmap for the future – and its partnership with Ivanti.

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SRH is a nationwide active foundation company and accompanies people on their individual life paths with leading offers in the fields of education and health.

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Ivanti Neurons for Service Mapping enables The First Bank to review each of the systems used for commercial
lending and other departments to analyze impacts on business continuity – servers, IP addresses and
cloud services.

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The Priory Group supports the health and well-being needs of more than 30,000 people every year, via a network of 400 facilities that support healthcare, education and children services, and adult care services. The Priory is best-known for Roehampton Hospital, a premier provider of addiction treatment.

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Today’s society requires a provincial government that carefully examines its various roles, and that gives people, municipalities, civil-society organizations, and businesses confidence in the Groningen Provincial Council. The council forms the administrative link between the national government and the municipalities. The 1,200 employees do their best every day to ensure that policies are implemented as smoothly as possible in the various policy areas: from healthcare to economy, from art and culture to spatial planning. This requires an organization that functions smoothly. Until recently, the onboarding, changes, and offboarding of employees went through an outdated, self-developed solution that could no longer support the processes. Consequently, the Province of Groningen decided to call in the assistance of consultancy partner IT-Value to provide an efficient and effective solution.

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The Van Gogh Museum in Amsterdam, Netherlands houses the world’s largest collection of artworks by Vincent van Gogh.

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For more than two decades, Ultra Clean Technologies (UCT) has been a trusted partner and supplier of critical subsystems, ultra-high purity cleaning, and analytical services primarily for the semiconductor industry. UCT offers its global customers an integrated outsourced solution for major subassemblies, improved design-to-delivery cycle times, design for manufacturability, prototyping and component manufacturing, and tool chamber parts cleaning and coating, as well as micro-contamination analytical services.

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Founded in 1209, the University of Cambridge consists of 31 colleges and 100 academic departments. Gaining one of the cherished 20,000 student places is the reserve of the extremely academic. Once students have gained their coveted place, they have access to 10,000 academic and admin staff to support their studies. Equally important to the modern-day Cambridge learning experience is having constant access from any internet device, to digitally enabled infrastructure services.

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How Ivanti helped one of the world’s leading universities transform service delivery far beyond the IT department.

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Consisting of 38 self-governing colleges, 100+ departments, 350 central IT staff, 300 distributed IT staff, and 30,000 end users, the University of Oxford has a large, federated IT support function and end user base. As such, it represents a significant challenge in terms of IT operations, with the service desk playing a crucial role in providing essential services.

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When Covid-19 hit, Naomi Lutvey and her team were prepared to act with the help of Ivanti and partner Fusion5.

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The University of Virginia Health System (UVA) is an academic healthcare center associated with the University of Virginia in Charlottesville. UVA Health includes a hospital, level I trauma center, nationally recognized cancer and heart centers, and primary and specialty clinics throughout central Virginia.

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A thriving, modern university with 30,000 students and 3,000 staff with one of the highest graduate employment rates in the country.

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The Department of Transport (formally VicRoads (Roads Corporation of Victoria)) is the road and traffic authority in the state of Victoria, Australia. The Department of Transport plans, develops, and manages the arterial road network and delivers road safety initiatives and customer-focused registration and licensing services.

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The Need to Innovate a 10-Year-Old IT Ticketing System.

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As one of Europe's largest transport and logistics organizations, Vos Logistics specializes in a wide range of services-from forwarding, warehousing, and distribution to full supply-chain to full supply-chain management. They are one of the largest road haulers in Europe, with a network of 25 locations, 2,000 employees, operating over 1,000 vehicles, 3,200 loading units, and 190,000m2 of storage space. 

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Weber tackles day-to-day supply chain challenges by adding voice recognition to their warehouse technology.

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