Gist is a 24/7 supply chain company that offers innovative solutions around contract logistics, global freight management, and temperature-controlled distribution. It serves a range of customers from the commercial and industrial sectors, and specializes in managing supply chains for perishable and chilled products. One of the company’s best-known clients is Starbucks, for which it manages logistics operations for dairy, ambient non-food, fresh chilled, and pastry products delivered to approximately 800 stores in the UK and Ireland.
Spotting opportunities for optimization
A key element of Gist’s business is warehouse stock picking, which must be carried out quickly and accurately to ensure that the right products get to its customers on time. Gist is always looking for ways to pick stock faster, which is difficult when pickers must hold a device in one hand. For a customer like Starbucks with small quantities of multiple items for multiple destinations daily, both hands should be free for maximum speed. What’s more, keying numbers into a device is especially awkward for pickers working in cold storage and wearing gloves.
Benefits to Gist
Gist chose to deploy Ivanti Speakeasy (powered by Wavelink). Pickers work without interruption, by simply saying ‘next’ to confirm their picks.
Speed, Efficiency, Accuracy
With hands free and no need to type, warehouse stock pickers can work with greater speed and accuracy to meet clients’ service level agreements sooner and with fewer resources.
No IT Changes
Ivanti Speakeasy (powered by Wavelink) sits on top of the telnet client that is installed on all of Gist’s devices.
Within three days of implementation, Gist had two Speakeasy devices up and running within its live environment, growing to 12 devices over a six-week testing period.
Ease of use
New pickers spend just a couple of minutes training in the warehouse so that the system learns to filter out loud background noise.
New levels of flexibility
Ivanti Avalanche (by Wavelink) eases software distribution, sending configuration updates and providing full management of Gist’s mobile devices.
Picking with greater speed, efficiency, and accuracy
With Ivanti Speakeasy, Gist now has an easy, low-risk, agile way to offer better supply-chain services. It’s a great example of how Gist employs the latest technology to improve logistics for its customers.