Customer Success Stories

With more than 40,000 customers, Ivanti powers the IT behind some of the biggest and best companies in the world. From patch management and IT security solutions, to IT Asset Management, IT Service Management, and IT Systems Managment to solutions for the warehouse, Ivanti changes the way businesses work. Here are few of our customers.

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Established in 1974, Australia’s Deakin University has five campuses—one in Melbourne, two in Geelong, and one in Warrnambool. The fifth and fastest-growing campus is in the cloud (online). Each campus has a distinctive character, rich culture, and strong presence in its local community.

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The Department of Transport (formally VicRoads (Roads Corporation of Victoria)) is the road and traffic authority in the state of Victoria, Australia. The Department of Transport plans, develops, and manages the arterial road network and delivers road safety initiatives and customer-focused registration and licensing services.

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The Need to Innovate a 10-Year-Old IT Ticketing System.

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Weber tackles day-to-day supply chain challenges by adding voice recognition to their warehouse technology.

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Adventist Health is a faith-based, non-profit integrated health delivery system providing compassionate care in California, Hawaii, Oregon, and Washington. Founded on the Seventh-day Adventist heritage, the organisation operates 20 hospitals, more than 275 clinics, 15 home-care agencies and seven hospice agencies, as well as four retirement centres as joint ventures.

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Aggreko, after reaching end of life of its existing on-premise solution for IT Service Management (ITSM) tool, faced a stark choice: either move towards a cloud-based solution or upgrade to the latest ITSM on-premise solution.

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When illness or trauma strikes, a person’s life may depend on ready access to a blood transfusion. Across Canada, patients rely on Canadian Blood Services to manage a safe, secure, and cost-effective blood system.

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Cape Peninsula University of Technology (CPUT) hosts 34,000 students, employs close to 2,000 staff members, spans 11 campuses, and supports more than 80 undergraduate and postgraduate courses in programs including applied sciences, business and management, education, engineering, health and wellness, and informatics and design.

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Case Study: Capitec

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Harmonizing the IT Environments of Three Merged Businesses

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Couche-Tard operates more than 2,000 convenience stores in Canada, primarily under the Couche-Tard® and Mac’s® brands. The company also operates thousands of stores under the Circle K brand in the US, Europe, and other parts of the world. Couche-Tard’s 650 stores in Quebec are served by a single distribution centre located in Laval. It houses more than 3,000 SKUs of perishable and non-perishable products and provides three scheduled deliveries to each store every two weeks.

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A worldwide manufacturer of speciality chemicals, high-performance materials, and ingredients for a wide range of industries and consumers.

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With more than 5000 professionals, some 100 of the world’s leading IT suppliers, and a solid 50-year track record of performance and reliability, the Midis Group is an international organisation comprised of over 170 companies across Europe, the Middle East & Africa.

The group is known for its advanced offering of managed IT services and consultancy, system integration, cloud and data centre capabilities and infrastructure, software and hardware solutions, as well as technology distribution and retail.

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Case Study: El Camino Hospital

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To enable better service delivery, this innovative law firm started with improving IT service desk processes – and extended that success across the organisation.

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Gist is a 24/7 supply chain company that offers innovative solutions around contract logistics, global freight management, and temperature-controlled distribution. It serves a range of customers from the commercial and industrial sectors, and specialises in managing supply chains for perishable and chilled products. One of the company’s best-known clients is Starbucks, for which it manages logistics operations for dairy, ambient non-food, fresh chilled, and pastry products delivered to approximately 800 stores in the UK and Ireland.

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Globe Telecom, or Globe, is a major provider of telecommunications services in the Philippines.

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Goya Foods

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J. J. Keller is the trusted source for DOT Transportation, OSHA Workplace Safety, Construction and Human Resources (HR) products and services.

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Kingston University is the largest provider of higher education in SW London, offering undergraduate and postgraduate programmes in the UK and overseas.

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the Loyola University IT team decided to evaluate Ivanti Service Manager anddiscovered it made their ITSM workflow much simpler to use for all personnel. This, in turn, resulted in faster ticket resolution and more efficient help desk response.

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With the ever-changing energy industry, Marathon Oil’s IT department needed a service management and asset management platform that could change with them through the years and provide a positive user experience.

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NIH uses Ivanti to improve productivity with passwordless authentication to critical mobile apps.

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The Public Employees Retirement System is the retirement and disability fund for public employees in the U.S. state of Oregon established in 1946.

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Region Midtjylland is Denmark’s second largest government administrative area, with a population of 1.3 million. Administrative responsibilities include hospitals and more than 31,000 healthcare staff. In Aarhus, the country’s second largest city, a regional centre of clinical excellence is being developed, merging the services of three hospitals.  

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SCI moves its entire IT Service Desk operation to the cloud without interruption. 

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Southstar Bank resolves IT issues — and potential problems — before end-users are aware.

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TaylorMade manufactures and sells golf equipment, footwear, apparel, and accessories under the TaylorMade, Adams, and Ashworth brands. Thirty years ago, the company disrupted the golf industry with a revolutionary new driver made of stainless steel. Today, TaylorMade still makes the #1 driver and is a favourite of golfers. 

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The Priory Group supports the health and well-being needs of more than 30,000 people every year, via a network of 400 facilities that support healthcare, education and children services, and adult care services. The Priory is best-known for Roehampton Hospital, a premier provider of addiction treatment.

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Today’s society requires a provincial government that carefully examines its various roles, and that gives people, municipalities, civilsociety organizations, and businesses confidence in the Groningen Provincial Council. The council forms the administrative link between the national government and the municipalities.

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Ultra Clean Technology (UCT)

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Case Study: University of Cambridge

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Ivanti Neurons for ITSM (formerly Ivanti® Service Manager) provides the tools needed to underpin the service delivery model for campus expansion.

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Consisting of 38 self-governing colleges, 100+ departments, 350 central IT staff, 300 distributed IT staff, and 30,000 end users, the University of Oxford has a large, federated IT support function and end user base. As such, it represents a significant challenge in terms of IT operations, with the service desk playing a crucial role in providing essential services.

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When Covid-19 hit, Naomi Lutvey and her team were prepared to act with the help of Ivanti and partner Fusion5.

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The University of Surrey is a leading public research university.

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Case Study: University of West England

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As one of Europe's largest transport and logistics organisations, Vos Logistics specialises in a wide range of services-from forwarding, warehousing, and distribution to full supply-chain to full supply-chain management. They are one of the largest road haulers in Europe, with a network of 25 locations, 2,000 employees, operating over 1,000 vehicles, 3,200 loading units, and 190,000m2 of storage space. 

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