Ivanti ITSM
Modernize service delivery for IT and beyond.
Success story
ResultsCX delivered custom service management at enterprise scale with Ivanti Neurons
ResultsCX delivers customer experience solutions with a global workforce of 23,000 employees in 11 countries. With an organization of that scale, the first challenge that brought Paul Higdon (Senior Director of Enterprise Applications) to Ivanti was ensuring compliance across a sprawling set of data, users and devices. Paul has continued building with Ivanti from there, strategically implementing the platform’s service management capabilities into nearly every department. Today, flexible functionality and seamless automation power the company’s entire IT infrastructure top to bottom.
Note: A customer’s results are specific to its total environment/experience, of which Ivanti is a part. Individual results may vary based on each customer’s unique environment. Customer quotes and attributions reflect the individual’s role and company affiliation at the time of the original interview or publication. Roles and affiliations may have changed since then.