What’s New in Ivanti Service Manager & Asset Manager 2020.3

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Ivanti Service Manager is Ivanti’s solution that enables organizations to deliver services to their customers; regardless of internal employees or external customers.  Service Manager brings together a comprehensive set of service management capabilities designed to improve service delivery and productivity, follow best practices, and align IT to the delivery of business value. Ivanti Asset Manager is designed to manage software and hardware assets throughout their entire lifecycle – from purchase through allocation, usage, and eventually disposal. It keeps tabs on contracts while tracking lease, warranty, and financial information to ensure assets are optimized and secured. The upcoming version 2020.3 release of Ivanti Service Manager and Asset Manager will deliver more capability that will enable IT organizations to improve their ability to create, manage, monitor and improve the services they provide throughout the enterprise.  Join this webinar to learn what’s coming and get answers to questions you may have about the upcoming release. We will also provide the information you need for planning purposes to make your deployment a success.

Some of the topics we will cover in the webinar for the upcoming 2020.3 release include: ongoing quality improvements, enhancements to the mobile application to view and edit asset information; improvements to chat; ESM content for Security Operations and more.

Presenters

Alan Taylor
Principal Product Manager
David Martinez
Sr. Product Marketing Manager
Arlen Beylerian
Principal Product Manager

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