EFFECTIVE ITSM
Don’t let changes become unpleasant surprises
A new ITSM help desk solution can fundamentally streamline IT, but it can do much more when combined with a change management strategy that doesn’t leave it underutilized. Building on Ivanti Service Manager’s Help Desk, Service Desk adds Change Management and Configuration Management to handle IT changes quickly and efficiently to ensure high levels of service availability and quality for your IT service desk software.
This is ITSM, powered by HEAT, optimized for the cloud.