In Workspace Control environments using Relay Servers, Workspace Control Agents residing outside the corporate firewall do not receive configuration updates from the Datastore unless they are connected to the corporate network through VPN. Using Workspace Control Cloud Relay, Agents no longer require a VPN connection to receive the latest Datastore information.
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- The Workspace Control Agents connect directly to the Cloud Relay Tunnel and do not require a VPN connection to access the Datastore information.
- No more inbound connection to the corporate firewall.
- Workspace Control Cloud Relay connections are encrypted using Transport Layer Security (TLS).
- The Cloud Relay Tunnel is hosted on the Ivanti Cloud. It does not store any information in the cloud, and thus, there are no associated storage costs or GDPR concerns.