Feel the Love: Increased Focus on Proven and Treasured Ivanti Solutions
On January 30, Ivanti announced its new product and solution focus areas, programs, and strategies—all in all in an effort to ensure customer success. Read the official press release here.
As part of this re-affirmed commitment to customers, Ivanti formed an Extended Products Group that consists of a dedicated set of Ivanti products and services with the single purpose of pleasing its customers through providing long term value. This new unit’s development is driven by our customers’ feedback and requirements.
Ivanti products that receive increased attention and continued support through the business unit are:
- Ivanti Workspace Control, powered by RES (formerly known as RES ONE Workspace and also RES PowerFuse)
- Ivanti Identity Director, powered by RES
- Ivanti Desktop and Server Management (DSM), powered by HEAT
- Ivanti Endpoint Security, powered by HEAT, (formerly known as Heat Endpoint Management Security Suite)
- Ivanti Device and Application Control, powered by HEAT (formerly known as HEAT Endpoint Security)
- Ivanti Service Desk, powered by Landesk
This committment marks the end of a period in which customers of primarily Ivanti Workspace Control, Ivanti DSM and Ivanti Endpoint Security felt uncomfortable or uncertain about the future of their preferred product. We appreciate your patience and willingness to share your ideas and concerns. We’ve listened to the feedback we received and took some time to find the best way to continue to develop upon and support these beloved products. The time is now.
Here’s what you can expect from us:
- We stay in touch. Increased engagement with our dedicated and ecstatically enthusiastic team.
- We develop. Product enhancements and new features.
- We support. Support at the trusted level with the dedication you’ve become accustomed to.
- We inform. Regular outreach through newsletters, webinars, and events so you can stay on top of your game.
All employees working on and supporting these products are ecstatic about this renewed focus. They are passionate about these solutions and they are passionate about helping you, our customer, be successful.
Now, let us emphasize how we’re upping our game on these treasured solutions to ensure that you, our customers, 'feel the love'!
In this blog series, we will inform you on the developments that are taking place on these beloved and proven Ivanti solutions. First up: Ivanti Workspace Control release 10.4 and Ivanti Device & Application Control 5.1 update 5.