Device Experience Survey
Hear from your users on the quality of their device experience.
Remote Desktop Protocol Repair
Get your Remote Desktop connection back to Protocol.
What it does: Remote Desktop Protocol is a key tool on any analyst’s belt. When it’s not cooperating, use the RDP Repair bot to get your connection back in working order, so you can do the same for your users.
When to use it: Use it as an analyst acceleration tool whenever you’re troubleshooting an issue for a user and your RDP connection isn’t working properly.
BOT TIP
The Remote Desktop Protocol Repair bot helps your analysts troubleshoot the support they give to users. Combined with the Device Diagnostics bot, both can greatly accelerate resolution time for your analysts and end users alike.
Setup Time: 5-10 min.
Use Case: User Productivity
Solution Set(s): Enterprise Service Management, Endpoint Management & Security