Ivanti Neurons Workspace
Specialist-Level Quick Actions
Ivanti Neurons Workspace provides a 360-degree view of devices, users, applications, and services, with real-time data. This allows first-line analysts to resolve issues previously escalated to specialists. User and device views cut complexity, long wait times and high escalation costs, resulting in faster end user resolutions and greater productivity.
Deliver Faster Resolutions Without Disrupting Your Customers
Empower your service desk team to quickly resolve many more incidents on the first call and keep your customers more productive.
Service desk teams can now use powerful diagnostic and remediation capabilities with confidence.
Analysts take effective actions immediately with automated tasks and actions.
Cut through the complexity and high costs associated with most escalations.