Digital Employee Experience Management
Measure, optimise and autonomously improve every employee's digital experience: a core pillar of how we deliver Autonomous Endpoint Management.
Digital employee experience shouldn’t just be a metric. It’s the result of how well endpoints are managed, secured, and remediated in real time. IT and security teams control how digital experiences are shaped. As part of our Autonomous Endpoint Management (AEM) platform, Ivanti’s digital experience capabilities give you the data needed to see what’s happening across your environment and act on it, fast.
Aggregate and monitor usage, performance, and security signals across the endpoints you govern. This creates a trusted data layer your automation can act on — driving remediation before issues escalate.
Go beyond post-ticket surveys. Our autonomous Neurons Bots engage employees in real time, capturing how technology actually performs in the moment. That signal feeds back into your data and gives your teams the context to act earlier.
Measure digital experience across devices and users with a consistent scoring model. Establish clear baselines, track trends over time, and predict productivity degradation before it happens. The DEX score connects operational data to experience outcomes, making improvements measurable.
Surface issues in real time with intelligent, prioritised remediation guidance that closes the loop between visibility and action. When autonomous remediation is applied, issues are resolved before a ticket is ever opened.
Autonomous bots monitor endpoints, automatically detecting, diagnosing, and remediating issues without manual intervention. Scheduled healing bot manage endpoints on a continuous cadence across targeted device groups, reducing disruption before users ever experience it.
There's a bot for that.
Proactively hear from your users on how their devices are working, helping you get a clearer picture of where they’re running into unreported problems.
Features and capabilities
The Ivanti Neurons Platform fits into your existing ecosystem and starts delivering value immediately. The platform is designed to operate as part of the Autonomous Endpoint Management framework. Extend your existing Ivanti solutions or connect your current ecosystem and turn endpoint intelligence into measurable experience outcomes from day one.
Device, app inventory, performance, usage.
Query every endpoint for complete operational awareness.
Achieve complete, trusted visibility with a 360-degree view across all devices, users and applications.
Autonomous bots continuously detect, diagnose and proactively resolve issues.
Securely manage all devices.
Get real-time DEX scoring, trending and benchmarking insights across your entire ecosystem.
Intelligent and contextual SW and cloud insights.
Surface experience degradation trends before they become productivity disruptions.
Define and enforce XLAs that align endpoint performance with the seamless digital experience your employees expect.
Qualitative surveys, sentiment analysis, ITSM surveys.
Detect outages of SaaS applications.
Autonomous Endpoint Management, Exposure Management, IT Service Management.
TMC, a global, integrated media company, has awarded Ivanti's Autonomous Endpoint Management (AEM) solution a 2026 Product of the Year Award, presented by Cloud Computing Magazine.
Digital employee experience (DEX) software helps organisations measure, monitor and improve how employees experience the devices, applications and technology they rely on every day. DEX software provides visibility into endpoint performance, user sentiment and productivity trends so IT teams can identify issues, improve experiences and reduce disruption.
DEX software improves productivity by identifying and resolving technology issues before they affect employees. By combining real-time endpoint intelligence, experience monitoring and autonomous remediation, DEX software helps reduce downtime, improve performance and keep employees focused on their work.
A digital employee experience platform should provide real-time visibility into endpoint performance, user experience and application health. Key capabilities include DEX scoring, endpoint intelligence, predictive analytics, employee sentiment insights and autonomous remediation that helps proactively resolve issues at scale.
DEX scoring measures digital employee experience across devices, users and the organisation using performance, usage and experience data. DEX scores help IT teams establish baselines, track trends over time, identify experience degradation and prioritise improvements that support productivity and employee satisfaction.
Digital employee experience is an important indicator of how effectively endpoints, applications and services support employees. By understanding and continuously improving DEX, IT teams can reduce support issues, strengthen productivity, improve employee satisfaction and deliver more proactive endpoint management.
See what it looks like when endpoints operate as expected — and intervention becomes the exception.
