Post-Patch Survey
Gather feedback from your users after rolling out a major patch.
What it does: Need to tell your users something that they can’t miss? The Display Messenger bot lets you send a notification to any group of users in your environment, putting it front and center when they open their device.
When to use it: Sometimes, an email blast won’t cut it. When you’ve got an important, pressing message to deliver to a user, or a group of users, use the bot to deliver that message right to the device(s) in question.
Ivanti customers use this automation to proactively message users about ongoing incidents. By sending a message, like “We’re aware of an issue impacting Outlook,” you can avoid an onslaught of tickets about an incident you’re already dealing with.
Setup Time: 5-10 min.
Use Case: User Productivity
Solution Set(s): Enterprise Service Management