Solution Brief

IT Asset Management

One authoritative record for every asset you govern.

Bad data has a price

IT teams manage assets across a complex, constantly shifting environment. Hardware is assigned, reassigned and relocated. Software is installed, upgraded and retired. Service requests cross teams, locations and lifecycle stages. And without a single authoritative source of truth, every team operates on a different version of reality.

When asset data is incomplete or untrusted, the consequences don’t just create operational friction but create automations that propagate inaccuracy at scale. AI built on a weak data foundation delivers confident errors versus the intelligent outcomes your business originally expected. Which is why the leading organizations are realizing that AI will not just “fix” everything. Governance requires more than tools and in reality, it requires a high-quality data foundation that every team, workflow and automated action can truly depend on.

Governed asset data, built into the platform

Ivanti’s IT Asset Management (ITAM) solution delivers continuous visibility into assets, ownership and lifecycle state, all within a trusted system of record. Built on the Ivanti Neurons Platform and integrated with IT Service Management (ITSM), it connects asset data directly to service operations, automation and decision-making.

Ivanti ITAM screenshot

Endpoint data shows what exists and IT Asset Management adds ownership, lifecycle status and operational context. The result is governed intelligence that gives automation a trusted foundation and gives teams confidence in every action they take.

ITAM is a core part of the Ivanti Neurons Platform, creating a structured, continuously updated asset data foundation. With asset, service and endpoint data in one system, teams work from a single source of truth without integration gaps or stale records.

ITAM features & capabilities

Built into the Neurons Platform and surfaced across everyday workflows, these capabilities maintain a consistent asset foundation for service management, automation, and operations.

Asset repository

Maintain a single, continuously updated record of every asset, including ownership, lifecycle state, financial data and configuration details in one place. Every team operates from the same authoritative foundation, without disconnected systems or stale records.

Asset inventory

Gain centralized visibility into all assets with complete, continuously updated detail. Each record combines identity, usage, financial and configuration data, giving teams the full context they need to act quickly and accurately.

Discovery integration

Continuously discover and reconcile assets, pulling from Asset Discovery, Ivanti Endpoint Manager and third-party sources to maintain accurate, normalized records without manual intervention.

Financial tracking

Track cost, depreciation, and spend trends across your entire asset estate. Connect purchase cost, acquisition details, and lifecycle information in one record, giving IT and finance teams the context they need to plan, govern, and act.

Ownership and accountability

Every asset has a known owner with assignment history and department mapping, with accountability built in. Manage assets anytime from the mobile app — search by serial number, tag, device name, user or location and update records in real time.

CMDB-ready contextual relationship data

Preserve device dependencies, network connections, and application relationships in one unified, CMDB-ready data layer. Standardized hardware models and software products with manufacturer mapping ensure consistent classification across your environment.

Lifecycle governance

Monitor lifecycle stages, status history and end-of-life signals in one place. Automatically surface assets approaching renewal or disposal so teams act before cost or compliance risks emerge.

Reporting and dashboards

Every asset view brings together hardware identity, installed software, ownership history, lifecycle data, financial attributes and configuration relationships. Teams act on complete context instead of piecing information together across multiple systems.

Mobile asset management

Manage assets from anywhere. Search by serial number, tag, device name, user or location and update records in real time. Barcode scanning on iOS and Android speeds data capture and keeps records current without manual entry.

Product catalog

Maintain a catalog of authorized items with visibility into purchase status, current stock levels and active orders. Increase speed to provision while reducing service desk calls.

Start with asset visibility. Scale to full IT asset lifecycle management.

Ivanti’s ITAM solution delivers a governed asset data foundation within the Neurons Platform. For organizations that need deeper lifecycle governance, full IT Asset Management capabilities extend this foundation through ITSM.

Asset data foundation

Included in Ivanti Neurons Platform

Complete ITAM capabilities

Extended through Ivanti ITSM

✓ Continuous asset discovery and reconciliation

✓ Hardware and software asset inventory

✓ Ownership and assignment tracking

✓ Lifecycle stage monitoring and end-of-life signals

✓ Financial tracking: cost, depreciation, spend trends

✓ CMDB-ready configuration and dependency data

✓ Model normalization and classification

✓ Reporting and dashboards

✓ Mobile asset management and barcode scanning

✓ Product catalog management

✓ Integration with ITSM, AEM, and security workflows

Everything in the asset data foundation, plus:

✓ Procurement and purchase order management

✓ Invoice and shipment tracking

✓ Contract and vendor management

✓ Inventory and stock management

✓ Advanced lifecycle workflows and automation

✓ Asset requests and service catalog integration

✓ Vendor scorecards and strategic vendor management

✓ Configurable contract renewal notifications

✓ Total cost of ownership reporting by department

Governed asset data in practice

“When I started at The First in 2018, we were around $4.5 billion in assets. We are now at $8.6 billion.”

Robert Hanson, IT Director
The First Bank

“On top of our permanent staffing, we have 500 student nurses… two rotations of junior doctors… 1,500 volunteers… they need badges for access.”

Jenny Rock, ITSM Product Engineer
City of Seattle