Get the Most out of Ivanti ITSM

You’ve been using Ivanti ITSM to streamline your service management. But are you aware of how much more your solution can deliver? Let’s have a conversation about new ways to use the solution you already have to make your service management even more efficient.

Futureproof your ITSM

“Flexibility to design options”

Let’s talk about how you can leverage the AI and machine learning in Ivanti ITSM to customize workflows and expand service and asset management securely across your enterprise.

Optimize costs

“$280,000 to $300,000 in savings”

We’ll help you discover new ways to unlock Ivanti ITSM’s automation capabilities – for instance, by eliminating repetitive tasks like ticket rework.

Enhance employee experience

“Be proactive in analyzing data”

You already know how the digital employee experience (DEX) score in Ivanti ITSM helps you keep end users productive. But we can show you how to combine the full power of DEX scores and healing bots to root out and remediate issues that users might not even be aware they’re having.

Service management solution plans

Ivanti provides flexible service management options designed to meet your business needs and scale as you grow.

ITSM Professional

For the team that needs modern and best-in-class IT service management, asset management, and discovery capability.

Provide core IT Service and Asset Management capability across the business.

Key Capabilities

Service Delivery
Incident Management
Change Management
Request Management
Event Management
Configuration Management
Knowledge Management
Service Level Management
Runbook Automation
Reporting/Dashboards
Self Service/Omni Channel/Mobile
IT Asset Management
Asset Discovery
Spend Optimization

ITSM Enterprise

For the organization that wants to extend service management best practices to other departments.

Support critical strategic processes; extend service management to non-IT workflows.

Key Capabilities

All the core Service and Asset Management capabilities included in ITSM Professional, plus:

HR Service Management
Facilities Service Management
Project and Portfolio Management (PPM)
Governance, Risk and Compliance (GRC)
Security Operations Management

ITSM Premium

For the organization that wants to take their ITSM operations into the future with machine learning and automation.

Modernize service delivery and drive enhanced employee experiences with intelligent service management.

Key Capabilities

All the core Service and Asset Management capabilities included in ITSM Professional, plus:

AI guided ITSM
Proactive Service Management
Digital Experience Focus (DEX)

ITSM Enterprise Premium

For the enterprise that's ready to deliver intelligent service management across the organization.

Deliver the complete solution for the connected, intelligent enterprise.

Key Capabilities

All the core Service and Asset Management capabilities included in ITSM Professional
All the critical strategic processes and service support for non-IT workflows provided in ITSM Enterprise
All the intelligent automation, service delivery, and digital experience management (DEX) capabilities provided in ITSM Premium

Let's talk software

Ivanti’s flexible service management options keep pace with your needs as your business grows.

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