The following subprocessors and our affiliates listed below may provide services in support of one or more of the products and services offered to you by Ivanti under an agreement (including a data processing addendum).
Current customers can sign up to receive updates to Ivanti’s list of subprocessors at our Ivanti Community page.
Click here to view our current DPA.
Subprocessors
| Name | Location | Function |
| Amazon AWS | Global |
Operations and Service Maintenance Content Delivery Network (CDN) |
| AWAN | India |
Operations and Service Maintenance Customer Technical Support |
| Bevy Labs | Global | Customer and Technical Support |
| Citrix | Global | Operations and Service Maintenance |
| Cloudflare | United States | Operations and Service Maintenance |
| Coveo Software Corp | United States, Canada | Operations and Service Maintenance |
| Cybersource | Global | Operations and Service Maintenance |
| Dropbox | Global | Operations and Service Maintenance |
| Fortinet | Global | Operations and Service Maintenance |
| Fullstory | Global | Sales and Marketing |
|
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Global | Customer and Technical Support Operations |
| High Radius | Global | Operations and Service Maintenance |
| IDMWorks LLC | United States | Operations and Service Maintenance |
| InsideSales | United States, United Kingdom | Customer and Technical Support |
| Iron Mountain | Global | Operations and Service Maintenance |
| KeyedIn Solutions | Global | Operations and Service Maintenance |
| Launch Darkly | Global | Operations and Service Maintenance |
| LearnUpon Ltd | Global | Customer and Technical Support |
| Marketo | Global | Sales and Marketing |
| Microsoft | Global |
Operations and Service Maintenance Content Delivery Network (CDN) |
| NeverBounce | Global | Customer and Technical Support |
| NewVoiceMedia US | United States | Sales and Marketing |
| Openprise | Global |
Customer and Technical Support Operations Service Maintenance Sales and Marketing |
| PeopleAI | Global |
Customer and Technical Support Sales and Marketing |
| Postmark | Global | Sales and Marketing |
| Qualys | United States | Operations and Service Maintenance |
| Rackspace | United States | Operations and Service Maintenance |
| Salesforce | United States |
Operations and Service Maintenance Customer and Technical Support Sales and Marketing |
| Showpad | Sales and Marketing | |
| Sirius Computer Solutions, Inc. | United States, Canada | Operations and Service Maintenance |
| Site 24x7 | United States, | Operations and Service Maintenance |
| SpringCM | Global |
Customer and Technical Support |
| SurveyGizmo | Global | Operations and Service Maintenance |
| The Elevation Factor | United Kingdom |
Operations and Service Maintenance Customer and Technical Support |
| TechTarget | Global | Sales and Marketing |
| Thought Industries Inc. | Global | Customer and Technical Support |
| Usabilla | Global |
Operations and Service Maintenance Customer and Technical Support |
| UserVoice | United States |
Customer and Technical Support Sales and Marketing |
| Velocitas | Global | Customer and Technical Support |
| Whitehat | United States | Operations and Service Maintenance |
If you are using the Ivanti Neurons Platform, the following additional subprocessors may be applicable to you:
| Name | Location | Function | Applicability |
| Cynerio | Global | Operations and Service Maintenance Customer and Technical Support Content Delivery Network (CDN) |
For users of Ivanti Neurons for Healthcare |
| Virima | Global | Operations and Service Maintenance Customer and Technical Support Content Delivery Network (CDN) |
For users of Ivanti Neurons for Discovery – Service Mapping |
Subsidiary Affiliates
| Name | Location |
| IT Ivanti Israel Ltd. | Israel |
| Ivanti Australia Pty Limited | Australia |
| Ivanti France SAS | France |
| Ivanti Germany GmbH | Germany, Austria |
| Ivanti International LTD | Ireland |
| Ivanti Poland sp. z o.o. | Poland |
| Ivanti Singapore PTE LTD | Singapore |
| Ivanti Software B.V. | Netherlands |
| Ivanti Software Canada, Inc. | Canada |
| Ivanti Software De Mexico | Mexico |
| Ivanti Software Engineering Romania SRL | Romania |
| Ivanti Software Group Ltd | Italy |
| Ivanti Software India Private Limited | India |
| Ivanti Software Ireland Group, Ltd. | Denmark, Italy, Spain, Sweden |
| Ivanti, Inc. | United States |
| Ivanti Software KK | Japan |
| Ivanti Software (Schweiz) AG | Switzerland |
| Ivanti Software Technology (Beijing) Co., Ltd | China |
| Ivanti UK Limited | United Kingdom |
| Meraki Team SAS | Latin America |
Definitions
- Operations and Service Maintenance: These subcontractors assist with incident response, service operations, and troubleshooting problems.
- Customer and Technical Support: Assist in providing technical support to customers.
- Content Delivery Network (CDN): Provide infrastructure, operations and support for the CDN service
- Sales and Marketing: Support Sales and Marketing efforts
Notice and Disclaimer: This document is subject to change at any time. Ivanti may provide notice of any such changes in accordance with the terms and conditions agreed with you.
VERSION: March 23, 2020