Proactive Outcomes
See how to speed up resolutions and reduce escalations.
Ivanti Neurons Workspace
Specialist-Level Quick Actions
Ivanti Neurons Workspace provides a 360-degree view of devices, users, applications, and services, with real-time data. This allows first-line analysts to resolve issues previously escalated to specialists. User and device views cut complexity, long wait times and high escalation costs, resulting in faster end user resolutions and greater productivity.
A 360-degree view for first-line analysts
Deliver a shift-left approach so first-line analysts can provide a better user experience.
Deliver Faster Resolutions Without Disrupting Your Customers
Empower your service desk team to quickly resolve many more incidents on the first call and keep your customers more productive.
Accurate Insight
Service desk teams can now use powerful diagnostic and remediation capabilities with confidence.
Speed
Analysts take effective actions immediately with automated tasks and actions.
Optimize Cost
Cut through the complexity and high costs associated with most escalations.
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The Tools You Need
Learn how to empower your team to deliver exceptional experiences.
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See how Ivanti Neurons Workspace improves everyone’s experience while saving you time and budget.