Accurate Insight
Service desk teams can now use powerful diagnostic and remediation capabilities with confidence.
Ivanti Neurons Workspace
Specialist-Level Quick Actions
Ivanti Neurons Workspace provides a 360-degree view of devices, users, applications, and services, with real-time data. This allows first-line analysts to resolve issues previously escalated to specialists. User and device views cut complexity, long wait times and high escalation costs, resulting in faster end user resolutions and greater productivity.
A 360-degree view for first-line analysts
Deliver a shift-left approach so first-line analysts can provide a better user experience.
Deliver Faster Resolutions Without Disrupting Your Customers
Empower your service desk team to quickly resolve many more incidents on the first call and keep your customers more productive.
Speed
Analysts take effective actions immediately with automated tasks and actions.
Optimize Cost
Cut through the complexity and high costs associated with most escalations.
Get started with Ivanti Neurons Workspace
See how Ivanti Neurons Workspace improves everyone’s experience while saving you time and budget.