Success Story

How Morgan Sindall built the foundation for autonomous IT operations

Construction worker in a hard hat and high-visibility vest holding a tablet at a construction site

Industry

Construction

Website

https://www.morgansindall.com/

Challenges:

Managing a fragmented on-premises IT estate across a decentralized business.
Limited visibility caused by disconnected systems and data sources.
Manual processes consuming service desk time and slowing operations.

Solutions:

Results:

One trusted system of record powered by Ivanti Neurons.
More time focused on strategic business priorities.
The foundation for autonomous operations at scale.

As a decentralized fit-out, partnerships and construction services business, Morgan Sindall Group was managing a fragmented on-premises IT estate. Using Ivanti Neurons as its trusted system of record, Service Operations Manager Steve Green and his peers consolidated disconnected systems into a single data foundation. That authoritative source now powers Morgan Sindall's move toward autonomous operations, automating routine tasks and enabling its outsourced service desk to focus on higher-value work. Faster resolution. Less operational overhead. More time for the work that moves the business forward.

_{Note: A customer’s results are specific to its total environment/experience, of which Ivanti is a part. Individual results may vary based on each customer’s unique environment.}