free event: interchange 2020Product updates and releases covered in this newsletter: 


Endpoint Security

Global Academy

IT Service Management

Unified Endpoint Management


Ivanti Automation 2020.1 coming soon 

The next release for Ivanti Automation is scheduled to be available at the end of April. This new release promises several performance improvements, along with administration and security enhancements to continue simplifying the automation and management of your infrastructure. 

Some of the new capability in the 2020.1 release will include data compression capabilities, query optimization and other performance improvements. Administrators will enjoy new features making it easier to invoke Web Services and check configuration settings. You’ll also be able to further mitigate security risks with support for secure LDAP calls and authentication enhancements. 

More information on the upcoming release will be available when the Release Notes are published with 2020.1’s availability. Stay on top of the Automation 2020.1 release date and other updates by checking the Ivanti Community. When available, you’ll be able to down the 2020.1 release from the Community here.  

Endpoint Security

New Good Patch Reporting 

Recently Endpoint Security for Endpoint Manager released the new “Good Patch” report. This new reporting allows Admins to see which patches were successfully installed. Additionally, the report also validates any application affected by the patch is performing as expected. 

Learn more about Endpoint Security for Endpoint Manager here.   

Global Academy

Have you ever struggled with a new software product?  Do you want to save time in adopting your new Ivanti product and stay up to date with product releases? 

Ivanti® Global Academy is a comprehensive, self-paced training environment that enables you to be successful with Ivanti products. Our online platform delivers role-based content that allows you to learn what, when, and how you want.  

Latest Releases & Updates 

Introducing Ivanti Advantage Learning 

We’re excited to announce significant changes to Ivanti Global Academy! Today, Global Academy is renaming to Ivanti Advantage Learning. You will begin to see these changes, and others, in coming days in the website, course content, and throughout our interactions with you.  

You will continue to receive high quality and expanding product training as we make these changes. You will also see additional training options and a much-improved user experience in the months ahead.    

Starting in April, Ivanti customers can purchase Advantage Learning in two learning products: Learning Online or Learning Live.  

  • Learning Online includes on-demand training: eLearnings, Videos, Blended Learning, Momentum and webinars.
  • Learning Live consists of instructor-led public and private training, either remote or in a classroom.  

Many of these changes come from our close partnership with you and listening to your needs. 

IT Service Management

Ivanti Service Manager Release 2020.1 now available 

We’re excited to announce the availability of Service Manager 2020.1 release for both cloud and on-premises deployments. This new release makes it easier for Service Manager to support non-IT scenarios with new pre-packaged content to automate more Human Resources process and workflows. Your analysts will also like to hear about the new capabilities in the Mobile app so they can be more productive while on the go. Also look for additional Single Sign-On (SSO) options to further reduce administration requirements, along with increased compatibility and integration with Microsoft solutions. 

Learn more about the release by viewing the “What’s New” webinar for Service Manager and Asset Manager. Stay on top of the Serviced Manager 2020.1 release dates and other updates by checking the Ivanti Community. Download the 2020.1 release for on-premises deployment from the Community here.  

Find more Service Manager documentation in the Product Documentation section of the Ivanti website. 

More Analyst Capabilities for the Service Manager Mobile App 

Keep you analysts’ productivity high while they’re on the go with the mobile app for Service Manager. Building on previous capabilities, your analysts can now create new Incidents and update existing ones. They can also create new and update existing Tasks, making it easier to stay connected when working remotely. 

Download the mobile app from the Apple AppStore or Google Play for either cloud or on-premises deployments of Service Manager. Existing Service Manager customers already using the mobile app can apply a package available in the Ivanti Marketplace to add these new capabilities.  

Learn more about the mobile app by viewing the “What’s New” webinar for Service Manager and Asset Manager.   

Unified Endpoint Management

General availability of Ivanti Endpoint Manager 2020.1 and User Workspace Manager 2020.1! 

Endpoint Manager (EPM) 2020.1 

With the annual release of Ivanti Endpoint Manager 2020.1, Ivanti continues to lead the industry in aggressively providing the endpoint management features, functionality, and security needed in the enterprise IT environment.  

New capabilities in the release further strengthen the management of all devices—in-office or remote, on or off network, across the IT estate—in the following areas: 

  • Cloud Storage for software delivery  
    • Increased availability of software packages for remote users  
    • Greater control of network bandwidth  
    • Reduces VPN traffic  
  • Remote Control enhancements  
    • Full macOS support  
    • Multiple monitor support  
    • File Transfer, Remote Execute  
  • Modern Management improvements  
    •  Certified Android Enterprise support  
    • iOS, macOS, and Windows improvements  
  • Enhanced BitLocker management  
    • Encrypt drives  
    • Store the BitLocker recovery keys on each device  
    • Report the encryption status for each device  
  • Linux OS support for  
    • RedHat 8  
    • CentOS 8  
    • Raspbian 10  

EPM Core support for Windows Server 2019  

For more information about features and improvements in this exciting release, please see the Ivanti Community page – live now! 

Ivanti Endpoint Manager 2020.1 Release Information and Useful Links 

User Workspace Manager (UWM) 2020.1 

User Workspace Manager also continues to improve the experience of admins and end-users in today’s digital workspace with key updates in the following areas: 

  • Enhanced native language support for key UWM management components and end-user dialogs: Chinese (Simplified), Chinese (Traditional), Japanese, and German. 
  • Box storage connector for File Director helps you gain visibility, ownership, and granular Admin control over user data in the IT environment. Sync data from On-Prem to Box storage using the File Director sync engine and policy management to reduce storage costs and maintain continuous local backup. 

Learn more about User Workspace Manager here