Introducing MarXtar’s First Webinar With Ivanti: It's All About Communication
So, we thought it was long overdue. We put our thinking caps on to come up with some great things we would like to share with you, the Ivanti customer. The title of our very first webinar, taking place on October 30, is: Some Communications Can’t Afford to be Missed. Some Responses Simply Can’t Wait.
Hard to argue with that, don’t you think?
Communication is essential to all of us in both our private and working lives. It can make or break relationships. The flow of communication is also the lifeblood of your service management operation. As George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place.”
When it comes to communication in service management, it is vital to:
- Proactively communicate with your service subscribers when something is impacting them.
- Involve team members to rapidly respond to a heightened incident.
- Get approvals from hard-to-find managers to ensure that processes move to the next stage quickly.
- Assess customer mood to measure success.
In this upcoming webinar, I will be discussing how Ivanti Service Desk, Service Management, and Asset Management customers can easily achieve all of the above in a secure, audited, and integrated way without the inherent limitations of email. ENgage! your teams, improve customer perceptions, and create efficient work practices with audited, closed loop communications.
Make sure to register for our webinar on October 30, and let’s get ENgage!’d.