*This post originally appeared on the AppSense blog prior to the rebrand in January 2017, when AppSense, LANDESK, Shavlik, Wavelink, and HEAT Software merged under the new name Ivanti.

More than ever, users expect their workspace to be available when they need it and where they need it.  They don’t want to wait while their bloated profile loads, while their desktop is unresponsive, or while IT fixes a corrupted profile.  They want the flexibility to download applications and customize their desktop.  They want access their data when and where they want. Demanding buggers when I was in IT 20 years ago and even more so now.

Focusing your IT strategy and investments on improving the Windows user experience, will not only reduce the amount of support calls coming in, but it will positively impact the customer experience for your business.

Employees more engaged, motivated and productive when they have autonomy and are empowered with flexible work styles.  They have access to the information and tools they need to solve business problems.  They know their desktop will adapt to changing conditions and work when they need it.  And they will provide better customer service (a competitive advantage for you).

Not convinced?

Join me for an exclusive webinar with guest speaker David K. Johnson, the principal analyst for our space at Forrester Research, Inc.  In this session, David will share what he’s learning from organizations who are succeeding in transforming their Windows environment through continuous improvement toward a better end user experience. I promise you will walk away with actionable takeaways from this webinar.


In addition, join our upcoming TechSense webinar series to hear from your peers how they were able to improve user experience and boost ROI using AppSense desktop and data management solutions.

End-to-end User Environment Management provides complete management of the user’s desktop experience – always ensuring that the experience remains productive, responsive and secure across physical or virtual Windows desktop environments.

Learn how end-to-end UEM can help you:

  • Increase user satisfaction and productivity
  • Reduce the time, cost and complexity of Windows migration
  • Increase agility for future Windows updates
  • Provide efficient data access and management
  • Reduce total cost of IT ownership

With mobile devices and apps now competing for budget with the PC environment and Windows 10 on the way, now is the time to rethink the way you deliver the Windows and app experience.  And consider investments in workforce technology as productivity enhancing tools.