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Ivanti Enhances Employee Experience with Biometric Authentication, Self-Service Automation Bots and Automated Asset Discovery in New Service and Asset Management ReleasesNew Biometric Authentication, Integrated Self-Service Chat, New Asset Discovery and Automation Bots, Deliver Better Employee Experiences and Outcomes, Resolving up to 80% of Issues Before Users Report Them

Ivanti announced enhanced capabilities for the Ivanti® Enterprise Service Management portfolio, which includes service management, asset management and automation solutions. The new releases give service desks greater visibility, in real time, to actionable information across their device estate to improve the accuracy, speed and efficiency of services delivered. This leads to better outcomes and can resolve up to 80% of issues before users report them through the use of automation bots.

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We have cut overheads and staff time as a result of Ivanti's automated patch updates, and the interactive dashboard makes the entire program easier to manage. Ivanti in all aspects has exceeded our expectations.

Umair SaleemIT Team Leader

The more we work with Ivanti, the better our IT processes become. Our users love the new Ivanti system. Managers love having the information they need in easy-to-use dashboards and reports.

Candice PeacockIT Service Desk Manager

Clinicians get the information they need faster, which reduces clinical risk. It helps us deliver better faster support. We love it. And we know there's much more we can do with Ivanti.

Rachel DunscombeCIO

Insights into what's going on with our business and specific divisions is our biggest benefit from Ivanti Service Manager.

Thomas SmithSCI Director

Our partnership with Ivanti will play an important role in keeping thousands of IT users operational and our IT teams happy.

John IrelandDirector of Customer Service
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