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Use Case

Discover and Manage All My IT Assets

Gain complete visibility and control over all your IT assets—from discovery to asset management—in one unified platform.

Total visibility of your IT assets

Achieve total visibility of your IT assets for smarter management and optimized performance. Quickly track, monitor, and control hardware and software across your entire organization.

Real‑time visibility

See endpoints in real time using active and passive scanning and third-party connectors.

Take advantage of actionable insights with normalized hardware and software inventory data, plus cloud consumption data from SaaS applications.

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Real-time threat detection

Determine what users and endpoints connect to the network, when they connect and what software is installed on them – then categorize the software reputation on each device based on the National Software Reference Library database.

Feed these insights directly to your security team so they can identify and block malicious actors and suspicious traffic.

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Uncover the full potential of your software

Spend less time and effort managing your software and cloud instances efficiently.

Aggregate installation and purchase information for critical insights into software usage, warranty and lifecycle information.

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Features and capabilities

Expand visibility and control across IT

Combine full ITSM, ITAM, and line-of-business support with advanced Neurons Discovery for asset visibility, Software Insights, a unified Neurons Platform, and secure management through the Trusted Agent to deliver deeper insights, stronger control, and seamless IT operations.

Complete visibility and accurate IT asset insights

Gain accurate and actionable asset insights in minutes.

Query all devices and get real‑time operational awareness

Use natural language processing (NLP) to get real-time intelligence across the enterprise in seconds.

Deliver faster resolutions without disrupting users

Provide a 360-degree view of devices, users, applications and services with real-time data. Cut complexity, long wait times and high escalation costs for faster user resolutions and greater productivity.

Dynamic product catalog

Gain visibility into purchased and assigned assets, current stock levels and active orders to increase provisioning speed while reducing service desk calls.

Turnkey AM and CMDB

Ease data population by consolidating information from UEM, network gateways, cloud services and ITSM.

Connectors

Bring multiple data sources together for a 360-degree view of your IT assets.

Discover and manage all your assets the right way

Stop firefighting and start being strategic with your IT asset management.