What's New in Ivanti Voice 2018.3 - 2018年8月27日

Ivanti Voice integrates existing phone infrastructure with the IT service desk environment for intelligent call routing, integrated voice response, voice self-service, screen pops, and call management functionality. Empower your IT service team with voice automation to improve customer satisfaction with increased first call resolution rates and better call handling. 

Alan Taylor | Principal Product Manager | Ivanti