What's New in Ivanti Voice 2018.3 - 27 agosto 2018

Ivanti Voice integrates existing phone infrastructure with the IT service desk environment for intelligent call routing, integrated voice response, voice self-service, screen pops, and call management functionality. Empower your IT service team with voice automation to improve customer satisfaction with increased first call resolution rates and better call handling. 

Presentatori

Alan Taylor
Principal Product Manager
Ivanti