Ivanti, the company that unifies IT to better manage and secure the digital workplace, today announced that it has been named a winner in the 2018 “Top Ten Best Web Support Sites” by the Association of Support Professionals (ASP). Recognised on the annual list for the fourth consecutive year, Ivanti also joins ASP’s prestigious list of “Hall of Fame” winners.
In its 20th year, ASP’s competition for the “Top Ten Best Support Sites” showcases excellence in online service and support. Selected by a panel of judges with experience in web support design and implementation, winners are evaluated through a scoring system based on 25 separate performance criteria. Key criteria included overall usability, design and navigation; knowledgebase and search implementation; interactive features; community engagement; and site development strategy.
“At Ivanti, we are laser focused on giving our customers the support and knowledge access that will empower them to realise the full value of unified IT,” said Steve Daly, CEO and Chairman of the Board, Ivanti. “Our support community is dedicated to empowering Ivanti customers through a robust knowledgebase and rich opportunities to collaborate with experts and share a voice in Ivanti’s product enhancements. We are proud to be named to the ASP ‘Top Ten Best Web Support Sites’ ‘Hall of Fame’ list.”
ASP will be publishing a report which will feature essays for each of the Top Ten sites, trends in the year’s competition and average scores for each category. The report is free to ASP members and available for purchase. For more information visit: https://asponline.com.
The Ivanti Community offers comprehensive product information, product downloads, community collaboration and support access as well as direct engagement with product development teams for product enhancement requests and suggestions. For more information about the Ivanti support community visit: https://community.ivanti.com.
Ivanti: The Power of Unified IT.
Ivanti unifies IT and Security Operations to better manage and secure the digital workplace. From PCs to mobile devices, VDI, and the data centre, Ivanti discovers IT assets on-premises and in the cloud, improves IT service delivery, and reduces risk with insights and automation. The company also helps organisations leverage modern technology in the warehouse and across the supply chain to improve delivery without modifying backend systems. Ivanti is headquartered in Salt Lake City, Utah, and has offices all over the world. For more information, visit www.ivanti.com and follow @GoIvanti.
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