Four Keys to User Experience Success
*This post originally appeared on the AppSense blog prior to the rebrand in January 2017, when AppSense, LANDESK, Shavlik, Wavelink, and HEAT Software merged under the new name Ivanti.
When HASSELL began their VDI project, they had two important goals in mind:
- Deliver a user experience that equals or surpasses what users were accustomed to on physical PCs
- Don’t break the bank doing it
Because HASSELL approached their project with user experience in mind, their VDI environment was received with smiles all around. But what happens when you get it wrong? Well, it’s no fun and can mean failed adoption and desktop project ruins.
HASSELL’s environment is particularly demanding, since their business runs on resource intensive 3D applications. If they can make it work, you can make it work.
Here’s the recipe for user experience success:
Speed and Stability of Access- If the desktop or applications are slow, brace yourself, the helpdesk calls are coming. Make sure logons are fast and mission critical applications are available.
Familiarity- Besides her cat wallpaper, Brittany also wants her desktop to be recognizable. She doesn’t want to spend day familiarizing herself with her workspace every time she changes devices or IT migrates her.
Transferability- For maximum productivity people need their data and preferences to follow them to new devices and environments and back again.
Adaptability- Finally, the workspace IT provides, whether physical or virtual, should enable workflows and productivity. Users should be able to get their jobs done with the desktop they have, not fight against the technology.
If you’re an organization looking to embark on a P2V migration or just looking to improve your physical environment give us a call. We’ve done a couple thousand projects over the years and can help you get it right! Here’s our number.