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Enterprise Service Management: More than Service Management Beyond IT

June 24, 2020

What does it mean to deliver services across the enterprise? Learn how the definition of Enterprise Service Management (ESM) is changing and what organizations must prepare today in order to deliver services to the enterprise tomorrow. Also hear how ESM is changing, what IT needs to do to prepare, and what capabilities to consider. 

Ian Aitchison
Director, Product Management
Ivanti