Self Service: Empower Your Users
March 18, 2015
Jeff Hance | Senior Systems Engineer | Ivanti
Hear from ITSM Specialist, Jeff Hance, as he navigates through the LANDESK IT service management solution, providing tips to reduce time spent creating and resolving issues or requests from the end user and analyst perspective.
- Providing a consistent experience across platforms
- How knowledge can take your team from good to great
- Harnessing the power of technology to speed resolution
- Best-in-class service catalog and self-service solution