Foster Continual User-Centered Service Improvement

July 08, 2015

Ian Aitchison | Director, Product Management | Ivanti

IT departments are challenged with maintaining systems while being charged with innovating to help their organizational productivity. Maybe you want to re-position IT as an innovative, changing, and improving force but just can't make it happen.

Watch this one-hour, on-demand webinar where we address the challenges of integration and discuss a range of business and technology integration approaches proven to foster continual user-centered service improvement.

  • Why IT needs to innovate and why IT struggles to innovate
  • How technology shifts can provide dramatic improvement - often with little or no additional investment
  • A 5-step plan to introduce an easy, effective innovation process into IT
  • Ideas for small innovations steps that make a big difference, fast