ITSM Configuration Management

Improve management of your CIs

Maximize reliability

See report on maximizing IT reliability through service automation.

Learn 5 ways to modernize your IT service operation.

Evolution of ITSM

Learn how ITSM is evolving.

Increased capabilities

Get a handle on your Configuration Items

Enable management of the configuration items that make up the business services and IT infrastructure supported by your service desk. Define, identify and report on configuration items across the IT landscape. Perform configuration management analysis so proper monitoring and cost savings can be achieved.

I could see straight away that we were purchasing a very powerful and configurable tool, and the ‘out of the box’ processes available with Ivanti mapped well with our implementation designs.
John IrelandDirector of Customer Services