Rise of the Machines: AI Innovations for Service Management and Beyond

We cannot overstate the impact of AI on our lives; machine learning, deep learning, natural language processing, automation, and bots, are set to transform IT and more. All these technologies are starting to make significant contributions to IT, particularly in service management.

Join us to explore the past, present, and future of what we broadly refer to as “artificial intelligence.” We'll consider the impact on our lives as well as human society as a whole. Learn about exciting innovations and dig into what AI will mean for service management in 2019 and beyond.