Accelerating Digital Transformation Through Agile Service Management
The greatest challenge every CIO will face over the next decade is executing on their digital transformation strategy. Transforming cultural norms, processes, and intelligence into a secure, mobile digital ecosystem requires a discipline ITSM experts have been fine tuning for the last decade: Continual Service Improvement (CSI). Modern ITSM methods demand social, mobile, big data, and responsive design to eliminate waste and increase effectiveness.
Please join us for a one-hour on-demand session featuring Matt Hooper, LANDESK ITSM Evangelist. In this session you'll learn how CIOs can effectively deliver digital platforms through the four core underpinnings of agile service management.