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Practical Demo: How to use service management to address business needs at scale

16 maggio 2024

We get it – it’s a challenge to develop and manage great service delivery across your entire organization while remote work models are evolving, AI is thriving and you’re continuing to transition to the cloud. And although your peers recognize the benefits of automated and integrated workflows, as well as to fully autonomous, intelligence-driven secure service management, all of which are there to help overcome the manual and siloed services, you can’t just flip a switch! Your service management needs to be flexible, so it can scale together with your business.

During this practical demo, Bryan Lai, Ivanti’s ESM Channel Solution Strategist, will walk you through a variety of service management options that are designed with scalability in mind, allowing you to drive efficiency and provide a consistent employee experience across your organization.

You’ll learn how to:

  • Provide core IT service and asset management capability across the business.
  • Support critical and strategic processes.
  • Extend service management to non-IT workflows.
  • Utilize intelligent service management to modernize service delivery and drive enhanced employee experience.
  • Deliver a complete solution that empowers a connected and intelligent enterprise.
Bryan Lai
ESM Channel Solution Strategist