Cherwell CSM may be nearing its end of life but that doesn’t mean you need to lose out on your favorite features. Ivanti has you covered with browser-based ITSM that keeps many of the Cherwell functions you know and love, while adding new capabilities that’ll help you manage the full lifecycle of your IT and non-IT assets.
Clean-installing Ivanti Neurons for ITSM keeps many core CSM tools, including stored expressions, values and prompts, incoming webhooks that trigger actions and more. Plus, rest APIs ensure your current integrations continue to work in Ivanti.
A single platform manages IT services across HR, project and portfolio management, facilities and GRC. You can integrate many workflows, including vulnerability management, service requests, ticketing and more. Ivanti Neurons for ITSM’s true SaaS nature ensures you always use the latest version.
Get a clear understanding of your IT environment in a single view. With Ivanti, all data across your IT estate is integrated into one place.
Upgrade and customize your service management without developer costs. Low-/no-code development lets you automate workflows to drive productivity and add AI-driven automation across your entire IT estate. You can even resolve issues before users know about them by leveraging AI-driven healing bots.
Watch these bite-size clips from our Expert to Expert training sessions with Principal Consultant Brian Etty. You’ll get a peek at the Ivanti Neurons for ITSM interface and become familiar with some key features.
Ivanti Neurons for ITSM is the logical choice for forward-thinking Cherwell customers who want the best of both worlds; keeping their favorite features while expanding their capabilities on a modern platform.
