Learn 5 ways to modernise your IT service operation.
Improved servicesRead how QUT dramatically improved service delivery
Automate redundant tasks
Improve service quality while reducing costs
Use Ivanti Service Manager’s automation services Workflow Designer drag-and-drop interface to enable service owners and business managers to adapt, design and take control of their own workflows and processes. Pre-defined integration workflow blocks seamlessly integrate to external systems and data sources so technicians and users have access to the important information they need exactly when they need it.
You can model all sorts of workflows in Ivanti, and we’ve trained a number of employees so we can customise them ourselves.
Peter De BruyneManaged Services Manager