See Ivanti Digital Experience Management in action.
Discovery
Device, app inventory, performance, usage.
Real‑time insights for digital employee experience
Aggregate and monitor usage, performance, and security signals across the endpoints you govern. This creates a trusted data layer your automation can act on — driving remediation before issues escalate.
Understand and improve digital employee experience in real time
Go beyond post-ticket surveys. Our autonomous Neurons Bots engage employees in real time, capturing how technology actually performs in the moment. That signal feeds back into your data and gives your teams the context to act earlier.
Measure and optimise digital employee experience with DEX scoring
Measure digital experience across devices and users with a consistent scoring model. Establish clear baselines, track trends over time, and predict productivity degradation before it happens. The DEX score connects operational data to experience outcomes, making improvements measurable.
Proactively resolve issues using autonomous DEX Software
Surface issues in real time with intelligent, prioritised remediation guidance that closes the loop between visibility and action. When autonomous remediation is applied, issues are resolved before a ticket is ever opened.
Self‑healing endpoints for continuous digital experience optimization
Autonomous bots monitor endpoints, automatically detecting, diagnosing, and remediating issues without manual intervention. Scheduled healing bot manage endpoints on a continuous cadence across targeted device groups, reducing disruption before users ever experience it.
Ivanti’s Autonomous Endpoint Management solution named a 2026 product of the year
TMC, a global, integrated media company, has awarded Ivanti's Autonomous Endpoint Management (AEM) solution a 2026 Product of the Year Award, presented by Cloud Computing Magazine.
Features and capabilities
Deploy what you need when you need it
The Ivanti Neurons Platform fits into your existing ecosystem and starts delivering value immediately. The platform is designed to operate as part of the Autonomous Endpoint Management framework. Extend your existing Ivanti solutions or connect your current ecosystem and turn endpoint intelligence into measurable experience outcomes from day one.
Real-time intelligence
Query all devices for operational awareness.
Unified visibility
Achieve complete, trusted visibility with a 360-degree view across all devices, users and applications.
Self-healing
Autonomous bots continuously detect, diagnose and proactively resolve issues.
Consistent experience
Securely manage all devices.
DEX score
Get real-time DEX scoring, trending and benchmarking insights across your entire ecosystem.
App insights
Intelligent and contextual SW and cloud insights.
Predictive analytics
Surface experience degradation trends before they become productivity disruptions.
Automated actions
Define and enforce XLAs that align endpoint performance with the seamless digital experience your employees expect.
VOE
Qualitative surveys, sentiment analysis, ITSM surveys.
Synthetic testing
Detect outages of SaaS applications.
Integration
Autonomous Endpoint Management, Exposure Management, IT Service Management.
Jesse MillerSVP/Director of ITSouthstar Bank
We don’t need to interrupt an end-user and their day. We’re giving them a better quality of life. We pride ourselves on that as a community bank — we want to deliver that kind of community experience to employees and customers. It’s what we’re really hoping to accomplish for ourselves and everyone.
FAQs
What is digital employee experience (DEX) software?
Digital employee experience (DEX) software helps organisations measure, monitor and improve how employees experience the devices, applications and technology they rely on every day. DEX software provides visibility into endpoint performance, user sentiment and productivity trends so IT teams can identify issues, improve experiences and reduce disruption.
How does DEX software improve productivity?
DEX software improves productivity by identifying and resolving technology issues before they affect employees. By combining real-time endpoint intelligence, experience monitoring and autonomous remediation, DEX software helps reduce downtime, improve performance and keep employees focused on their work.
What features should I look for in a digital employee experience platform?
A digital employee experience platform should provide real-time visibility into endpoint performance, user experience and application health. Key capabilities include DEX scoring, endpoint intelligence, predictive analytics, employee sentiment insights and autonomous remediation that helps proactively resolve issues at scale.
How does DEX scoring work?
DEX scoring measures digital employee experience across devices, users and the organisation using performance, usage and experience data. DEX scores help IT teams establish baselines, track trends over time, identify experience degradation and prioritise improvements that support productivity and employee satisfaction.
Why is digital employee experience important for IT teams?
Digital employee experience is an important indicator of how effectively endpoints, applications and services support employees. By understanding and continuously improving DEX, IT teams can reduce support issues, strengthen productivity, improve employee satisfaction and deliver more proactive endpoint management.
Ready to proactively improve your Digital Employee Experience?
See what it looks like when endpoints operate as expected — and intervention becomes the exception.