The Ivanti Neurons for ITSM IRAP Assessment was performed in accordance with the requirements of the Information Security Manual from the Australian Cyber Security Centre. The assessment covers the modular components of Ivanti Neurons for ITSM and complementary SaaS services.

Ivanti IRAP Certification
Secure, Resilient ITSM and ITAM in the Cloud
The IRAP assessment certifies that appropriate and effective security controls are in place for the processing, storage and transmission of data classified up to and including the level of PROTECTED.
Enabling Australian Government agencies to store and transact sensitive Commonwealth data
Security classifications up to 'Protected’
Ivanti Neurons was assessed for ITSM against the 820 controls in the ACSC-issued June 2022 ISM Cloud Controls Matrix/(SSPA) checklist at the 'Protected' level.
Additional detail on the IRAP certification and Ivanti's security practices can be found on Whistic which provides a self-service solution.

Protection for all data
IRAP certification provides assurance to public sector agencies in federal, state and local government, including police departments and critical infrastructure agencies, that Ivanti has passed a rigorous assessment and can securely manage sensitive data.

Leverage new capabilities faster
With Ivanti’s cloud-based solutions you can quickly and easily access updated or entirely new capabilities from the same integrated platform, simplifying management of complex and secure environments but without the overhead of managing infrastructure.

Optimised service delivery
Ivanti Neurons for ITSM automates workflows and eliminates costly manual processes, delivering value from day one. Built on industry standards with eleven ITIL 4-certified practices, Ivanti Neurons for ITSM provides proactive service management and improves experiences and outcomes for end users and service delivery owners alike.
