customer experience

Retailers Plead: I Want My EMV

“Do I swipe or chip?” Are you getting tired of asking this question whenever you want to pay by card? Since last year, I’ve been observing signs that read “coming soon!” sticking out of the EMV chip slot on new payment terminals. What’s the delay? According to a great new report furnished by the Nat


High Speed Retail: The Consumer Side of Productivity

*This post originally appeared on the Wavelink blog prior to the rebrand in January 2017, when Wavelink, LANDESK, Shavlik, AppSense, and HEAT Software merged under the new name Ivanti. I spend a lot of time discussing the demands of supply chain businesses and the technology at work to help them be