In today’s rapidly evolving technology and threat landscape, responsible transparency should be a cornerstone of any product security program. As part of our ongoing product security program, we continually assess, investigate, and address vulnerabilities. When an issue is found, we communicate relevant information as quickly and responsibly as possible.

To this end, we are issuing an important security update addressing vulnerabilities in Ivanti Neurons for ITSM (cloud and on-premises). Customers should review the Security Advisory for more information and version specific details.

Customers using the on-premises Ivanti Neurons for ITSM solution should review the Security advisory and apply fix as soon as possible.

At the time of this publication, we are not aware of any customers being exploited through the vulnerability disclosed today.

Our top priority is the security of our customers and believe the increase in identified, resolved, and transparently communicated vulnerabilities demonstrates that commitment.

Customers and partners with questions about their environment or remediation steps can contact Ivanti Support. Cases can be logged via the Ivanti Innovators Hub (login credentials required).

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