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Service Manager 2020.1 In-Depth Feature Highlights: Mobile Analyst Update & Enhanced HR Content
May 26, 2020
We will be covering - in-depth - the new Service Manager 2020.1 Mobile App updates and Enhanced HR content. Enhanced HR content makes it easier for Service Manager to support non-IT scenarios with new pre-packaged content to automate more Human Resources processes and workflows. The Mobile App updates include new capabilities to help analysts create and update incidents and tasks, along with a Single Sign-On option to reduce administration requirements.