Eliminate drive time to each location, limit desk-side visits, and save thousands of hours and piles of money. Resolve issues while communicating with users.
Why travel 30 minutes for a five-minute fix?
Interact and communicate
Anywhere from any device
Resolve issues quickly
Remote, responsive service
Users of IT services are in the driver's seat, which means IT departments must satisfy growing expectations of workers while continuing to safeguard the enterprise network. Being able to support users through remote-control capabilities goes a long way in meeting expectations and improving service and support efficiencies.