ITSM ON MOBILEProvide IT services anytime and everywhere

EVOLUTION OF ITSM

Learn how ITSM is evolving.
Learn 5 ways to modernize your IT service operation.

GARTNER REPORT

Gartner Critical Capabilities for ITSSM.

Stay connected while on the move

Extend the reach of the service desk to your staff and users on the go or using their own mobile devices. Allow users to check on incident status, submit requests or search for answers to common IT questions. Analysts and technicians can manage their tasks, assignments and workloads while providing support where needed.

People are roaming more, and what is beautiful about Ivanti is that even if you are not on campus, you can do your work and it still gets recorded.
As part of our BYOD initiative, deploying Ivanti Service Manager in the cloud was very attractive.
If we have an outage, we use Ivanti Voice to communicate the outage, while our support staff stays focused on resolving the issue quickly. We can create a status announcement before the phones light up.
Cape Peninsula University of Technology
Hennie Pretorius, Strategic Services Manager
Silicon Labs
Michael Skinner, System Administrator
Major Public University
Service Desk Manager

MODERN ITSM FOR TODAY AND TOMORROW

Automated service delivery for IT and beyond