ITSM Dashboards & ReportingYou can only manage what you monitor

MEASURE AND MONITOR

Better understand and share your performance metrics.
Learn how ITSM is evolving.

GARTNER REPORT

Gartner Critical Capabilities for ITSSM.

Real time insights into how well you’re doing

Monitor service delivery, quality and commitments with role-based dashboards that provide the real-time information, flexibility and tools needed to easily configure reports through a drag-and-drop interface. Several out-of-the-box dashboards & reports enable organizations to have a single view of operational, financial and productivity metrics to determine how well they’re meeting performance and business goals.

Ivanti’s dashboards make it much easier to manage tickets. Everything is in one place.
Managers love having the information they need in easy-to-use dashboards and reports.
The amount of reporting we can generate and automate is a big benefit. In the IT environment, the focus on audit is strong, especially in change management.
County of Maui
Carmela Ho, Service Desk Supervisor
Total Wine
Candice Peacock, IT Service Desk Manager
Cape Peninsula University of Technology
Hennie Pretorius, Strategic Services Manager

MODERN ITSM FOR TODAY AND TOMORROW

Automated service delivery for IT and beyond