Add innovations to Service Desk like Kbot. Kbot is a Service Desk Design App that allows users to ask a question in email, employ automated knowledge search, and get answers fast. Provide services end users expect with Service Desk.
Replace your outdated service desk tool
Unable to deliver value with your rigid ITSM tool? You need a flexible, scalable, reliable solution that assists you to deliver and restore services within agreed service levels and respond quickly to changes before they impact your users.
Transform self service
Easy, pre-built workflows. ITIL PinkVERIFY certified for 15
Customize and communicate. Search, automate requests, track, and resolve issues.
Pre-built, stress-free integration to third-party systems.
Connect and orchestrate actions inside ITSM and beyond.
Princeton HealthCare System
Ed Henry, Director of Technology
Cherrie Pinner, Global IT Service Desk Manager
Scottish Qualifications Authority
Debi Brockett, Head of Service, IT Operations
Jeff Schamberger, Desktop Lead Analyst
Switch to Service Desk
Enterprise-ready incident, knowledge, change, request, and HR processes, and more—all working together with a robust CMDB, event integration, and reporting dashboards. Detect issues, make smarter decisions, execute continual service improvements, and show business value.