Facilities Service Management
Ivanti Neurons for Facilities

Facilities Service Management

Meet the needs of business operations by automating facilities workflows and projects.

Modern and automated facilities service delivery

In today's climate, facilities need a modern approach to service management more than ever before. Not only does business continuity rely on facilities, but so does the organization's next phase of work. With Ivanti Neurons for Facilities, you can meet the needs of the business by automating workflows related to day-to-day work orders, work assignments, maintenance tasks, and facilities-related projects.

Modern and automated facilities service delivery

In today's climate, facilities need a modern approach to service management more than ever before. Not only does business continuity rely on facilities, but so does the organization's return to work initiatives. With Ivanti Neurons for Facilities, you can meet the needs of the business by automating workflows related to day-to-day work orders, work assignments, maintenance tasks, and facilities-related projects.

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Deliver streamlined facilities services

Gain visibility into work and progress

Gain greater visibility into work orders, property status, scheduled maintenance, space utilization, and more. Spot trends, identify bottlenecks, and target areas for improvement. Keep employees happy and accountable with automated notifications on their requests.

Improve productivity with self-service

Enable employees to easily place requests and track the status of their open work orders. Contextualized knowledge helps employees find answers to their questions fast and increases employee satisfaction and productivity.

Improve facility project outcomes

Get a single system to manage all work orders, communications, and reporting. Utilize OOTB relationships to proposals, change orders, and facilities assets in your CMDB.

Support the next phase of work

Make managing the hybrid workplace seamless with sanitation scheduling, extended location options (building, floor, space, rooms, cube, office) and the ability to open/close access to locations, buildings, floors, spaces, rooms, cubes, and offices.

Work Order Management

Automate the full lifecycle of work orders from end user request to team and worker assignments. Log and manage employees’ requests by site — even by floor area. Also log time, cost and receipts associated with complete work. Get real-time visibility regarding work order volume and status, as well as site and location status with role-based dashboards.

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Facilities Knowledge Base

Guide employees to answers to common questions and provide access to policies and protocols without having to engage facilities team members for help. Keep employees on the fast track while making redundant problem-solving a thing of the past.

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Employee Self-Service

Deliver on-demand service to employees via desktop or mobile, allowing them to self-resolve most requests. Gather valuable employee insights from portal analytics to improve Facilities services. Gain deep insight from both solicited feedback and unsolicited feedback from survey results to hot topics and program importance.

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Facilities Asset Management

Manage facilities assets across the full asset lifecycle, from request through procurement to disposal.

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Get started with Ivanti Neurons for Facilities

Transform operations with facilities service management.