Clearly focused on simplifying ITSM.

We at INVICTA are passionate about our company, products, and people. We believe in providing the best value proposition for the best Service Desk technology. We also believe that technology should be simple and quick to install and use, thus enabling a much quicker return on investment.

At INVICTA we value your time. Our focus is on you, the customer, and enabling you to get the best from our technology in the quickest but smoothest possible way.

Our commitment to you as our customer is that we won't depart from these values and you will always remain our focus.

 

Integration

By combining the best of breed of INVICTADesk with Ivanti Management Suite, we are able to provide the following key features from within an open incident:

  • Dynamic hardware and software device Inventory
  • Directly remote control device
  • Schedule a software deployment job including choose method of deployment
  • Automatically update incident with software deployment status including job complete
  • Automatically notify user of job complete status
  • Uninstall/remove software with automatic incident updates
  • Full audit trail
  • Role based and group level access control
  • Dynamic interface with smart phone, PAD and computer screen support
  • Log/open an INVICTADesk incident from within the Ivanti console