According to a new survey from Ivanti, the leader in unified IT and security operations, the most common help desk request IT professionals receive (31%) is “I don’t remember my password.” Sound familiar?
After surveying more than 300 IT professionals, it’s clear there are still some major pain points IT departments face. Download this report to see the survey’s key findings around your peer's biggest pain points, including:
- 70% of IT professionals work during PTO
- 25% want better communication with leadership
- 19% list security/fear of breach
- Being asked to jump someone's car!