Analyst Report

The Forrester Wave™: Enterprise Service Management, Q4 2023

Ivanti Is a Strong Performer in The Forrester Wave™: Enterprise Service Management, Q4 2023

We are honored that Ivanti has been identified as a strong performer in The Forrester Wave™: Enterprise Service Management, Q4 2023.

We believe that this recognition of our offering validates our:

  • Vertical alignment that supports the collaborative, non-IT workflows across the enterprise and teams, such as HR; Facilities; Governance, Risk and Compliance (GRC); and Project Portfolio Management (PPM), as well as enhanced native integration with the extended product portfolio.
  • Leadership in bringing endpoint management and security operations into ESM to further support security teams in prioritizing their efforts and enhancing data privacy.
  • Continuous efforts to enable a comprehensive digital employee experience (DEX) through introduction of digital experience metrics providing overall service scores and employee ratings to our ITSM platform.

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2023 Forrester Wave for ESM Graphic

Important Notice: As of April 1, 2024, all Ivanti operations in your region will be assumed by Midis Group. For sales questions please visit https://www.ivmeme.com

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