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Elevate Beyond JIRA

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Why Ivanti Neurons for ITSM is right for your organization​

Ivanti provides comprehensive ITSM capabilities on a flexible platform that can scale with your organization. Our full range of discovery, asset management, ESM and intelligent service management capabilities helps you take your IT operations to the next level.

Ivanti not only integrates easily with your development and project management tools, but with endpoint management, security and intelligent self-healing tools to provide a clean and modern approach to service delivery.

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Ivanti Named a Leader in The Forrester Wave™: ESM, Q4 2021

Ivanti Named a Leader in the 2022 Gartner® Magic Quadrant™ for ITSM

The Forrester Total Economic Impact™ of the Ivanti ESM Platform

Implement without technical limitations​

Leverage the full extent of ITSM capabilities, whatever your organization needs.​

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Dev & Ops together – your way

Implement processes that serve your organization’s needs with pre-built integrations and flexible workflows.​

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Grow into a full technology ecosystem​

Seamlessly integrate self-healing, security and endpoint management into your environment.​

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Satisfied users, expansive expertise. Explore them now!​

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SouthStar Bank fixes IT issues before anyone notices

Learn why SouthStar's IT team says Ivanti Neurons "has enabled us to do things we didn’t think we could do.”​

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On-demand webinar: Expand your ITSM​

Hear how Glasgow University established enterprise service management, plus practical tips for removing roadblocks along the way.​

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2023 Report: Elevating the Future of Everywhere Work​

What happens when employees want to work anytime, anywhere…but your company isn’t equipped to deliver?​

Capabilities for where you are — and where you want to go

Service & Asset Management

IT Service Management​

Elevate helpdesks and support teams to enhance daily IT operations. Cloud-optimized or on-premises available.

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IT Asset Management​

Streamline asset data, lifecycles and strategic management. Customize workflows or embrace out-of-the-box processes.

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Enterprise Service Management​

Deliver exceptional experiences by extending top-tier service management to all business departments.

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Service Mapping​

Service Mapping

  • Automate self-help and shift left with conversational AI.​
  • Keep workflows seamless with ITSM integration.​
  • Deliver support across multiple departments and in nine different languages.​​

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Digital Assistant

Digital Assistant

  • Auto-discover and map linkages between data center services.​
  • Improve change risk and impact analysis with multi-level insight on service dependencies.​
  • Support security and operational resiliency with accurate and detailed service maps.​
  • Automate self-help and shift left with conversational AI.​

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Intelligent Hyperautomation​

Ivanti Neurons for Discovery​

  • Quick, actionable asset insights. Neurons for Discovery delivers swift, accurate data. Track users, endpoints and software.

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Ivanti Neurons Workspace​

  • 360-degree real-time views empower analysts, cut complexities, wait times and costs and boost productivity.

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Ivanti Neurons for Edge Intelligence ​

  • Real-time device insights for operational awareness using natural language processing.

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Ivanti Neurons for Healing​

  • Automated issue resolutions. Neurons for Healing detects, diagnoses, heals and classifies issues, fostering a self-healing environment that saves time and improves experiences.

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​Ivanti Neurons for Spend Intelligence​

  • Discover spending insights: on-prem, cloud and edge, using Ivanti Neurons for Spend Intelligence.​

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Digital Employee Experience​

Digital Employee Experience

  • Effectively measure and proactively optimize employee experience.​
  • Aggregate and monitor usage, performance and security data from all devices and applications.​
  • Detect IT and security issues before they impact employees.​​

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Shared Platform Capabilities​

Shared Platform Capabilities

  • Core services​: CMDB, surveys, mobile UI, enterprise portal, omni-channel engagement.
  • Integrations​: Email, APIs, PowerShell, import/export.
  • Admin and configuration​: Low-code development, adaptive design, automated workflows.
  • Intelligence​: Asset insights, analytics, predictive intelligence, AI search, translation.
  • Security & compliance​: LDAP integration, multi-factor authentication, encryption, role-based access.

Request a demo of Ivanti’s ITSM solutions

Discover what a world-class service management tool can do for your users and your business.

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